Business analytics

The analytics page turns your inbox into numbers you can act on.

What it shows

• Messages sent and received over time.
• How quickly your team answers, and how long conversations stay open.
• Which labels are busiest — where the work actually is.
• Broadcast performance: delivered and read.

Reading it well

Compare like with like: a quiet week and a sale week aren't the same. Use the date range to line up the periods you care about.